Hillcrest COVID-19 Call Center
Hillcrest HealthCare System has an established COVID-19 Call Center. Operators are available Monday - Friday, from 8 a.m. to 5 p.m. to answer patient questions, provide support and connect them to a provider. The Call Center line is

New MyChart Account

Patients have the ability to conduct video visits with our primary care and specialty providers using the methods below:

Tulsa Spine & Specialty Hospital MyChart

We encourage all patients to sign up for Tulsa Spine & Specialty Hospital MyChart. It is our online platform that gives you access to all your health information securely and safely. Through MyChart, you can:

  • Speak with a provider using video visits
  • Schedule appointments
  • Complete E-Visits symptom questionnaires
  • View test results
  • Request prescription refills
  • Message your provider
  • Pay your bill

To sign up for a Tulsa Spine & Specialty Hospital MyChart account, click here. An activation code will be sent to you to complete the process. Once your profile is activated, you can schedule a video visit by going to Visits > Schedule an Appointment.

For help signing up for MyChart, or to schedule an appointment over the phone, call our office at 918-579-DOCS (3627).

Video Visits without a MyChart Account

You can call our office at 918-579-DOCS (3627) to schedule a video visit using a third-party platform.

Checking in for Your Appointment

Log in as instructed by the provider’s office 5-10 minutes prior to your appointment time to complete check-in. During check-in, you will confirm your personal information, payments, medications, allergies, health issues, travel history and answer questions.

Prior to the video visit, you will pay your copay. Similar to an in-person appointment, the cost for video visits with your provider depends on your insurance. Some plans have waived the copay or reduced your cost for virtual video visits.

Once check-in is complete, you are ready your video visit. Like an in-person visit, you may experience a short wait until the provider joins.

Language translation and sign interpretation is available if requested for video visits. The interpreter will receive a link or a phone number and be able to join the patient at the time of the appointment.