Tulsa Spine & Specialty Hospital houses 38 private inpatient rooms, each within easy access of a surgical suite of 11 operating rooms. All patient areas are designed to provide safe, effective post-operative care, supported by a one-to-four nurse-to-patient ratio, unparalleled in the Tulsa Area. Using a patient-centered approach, the staff consists of 230 plus full-time personnel including (but not limited to) Registered Nurses, Licensed Practical Nurses, Case Manager and Social Worker, Licensed Physical Therapist, Speech Therapist, Dietitian, Registered Pharmacist, Certified Nurse Assistants, and Licensed Radiology Technologists. This dedicated team of experienced professionals, the physician/surgeon specialists, nurses and support staff “acknowledge and live” the hospital’s mission statement, “to be successful, our staff cannot be ordinary…” The patients are the most important part of our culture, and for employees, the focus is not on ourselves, but the patients, their families, and visiting guests.
The hospital is designed to be comforting for patients as well as efficient for employees. Physicians are directly involved in quality assurance, resource management and performance improvement issues. The medical staff meets weekly to discuss administrative matters, make decisions and implement policy and procedure that impact the hospital’s patients. Because Tulsa Spine & Specialty Hospital is a smaller, specialized facility, it offers more personal care to patients and closer relationship between employees. Administrators are more accessible, both to employees and patients, and hospital management can more quickly and efficiently address patient needs. “VIP” attention begins at the door, where patients have easy access to parking lots from all areas of the facility.
First-class amenities, such as terrycloth bathrobes and toiletry gift items, spacious and generously appointed rooms-rich and warm with faux wood floors and furniture, each with its own personal bath are only a part of the personalized service. Children aren’t forgotten either; a Teddy bear, backpack, and a Radio Flyer wagon ride await our pediatric patients. Families of surgical patients can expect timely updates by Patient Tracker, where a plasma screen in the Surgical Waiting Room provides specific information to notify the family of what is currently happening with their loved one. The elegant lobby provides a respite for those waiting, with complimentary coffee and vending nearby.